Head of Talent Acquisition & Automation

About this role

JOB SCOPE:
The Head of Talent Acquisition & Automation is responsible for building and scaling a national technician workforce strategy across both W2 employees and 1099 independent contractors. This role oversees end-to-end technician supply, including workforce planning, recruiting operations, contractor network development, and the integration of AI-driven automation to improve hiring efficiency, quality, and scalability.

JOB SUMMARY:
This role leads the transformation of technician recruiting through data, automation, and AI-enabled solutions. The position ensures that Sears Home Services maintains the right technician capacity in the right markets at the optimal cost. The leader partners cross-functionally to align workforce strategies with business demand and drives innovation in talent acquisition practices.

SUPERVISION:
Direct :Manager, Talent Acquisition, Senior Onboarding Specialist, Talent Acquisition Admin Indirect:10-15 Recruiters

REPORTS TO:
Chief Of Staff To The Chairman

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:

• Develops and executes a national technician supply strategy across W2 and 1099 channels, including optimizing labor mix for cost, quality, and flexibility and designing market-specific staffing approaches based on demand, seasonality, and labor availability
• Forecasts technician demand using data, predictive modeling, and business inputs to ensure proper capacity coverage across markets
• Owns and leads full-cycle recruiting strategy for technician roles, building scalable pipelines through trade schools, apprenticeship programs, military/veteran initiatives, referral ecosystems, and digital sourcing platforms
• Develops targeted recruiting strategies for high-growth and hard-to-fill markets to ensure consistent talent supply
• Leads the design and implementation of AI and automation across the recruiting lifecycle, including sourcing, candidate matching, s...