Head of Hospital Operations

About this role

The New Hospital Programme is more than building hospitals, it’s a once in a generation opportunity to shape the future of healthcare in England. We’re delivering over 40 new hospitals that will be modern, sustainable and built around the needs of patients and staff. We’re looking for people who care about purpose, who thrive in complex environments and who want to help deliver change at scale for future generations.


As Head of Hospital Operations, you’ll work within a dynamic national team, supporting the Deputy Director to deliver the Hospital Operations strategy. You’ll coordinate operational readiness across workstreams, covering commissioning, activation, assurance, decommissioning and post‑occupancy learning.


You’ll help develop evidence‑based operating models for new hospitals, drawing on research and the voices of patients, the public and clinical professionals. You'll contribute to the wider Healthcare Directorate workplan and foster a culture of continuous learning and improvement.


We’re seeking someone with:
Senior operational experience in an acute healthcare environment.

A strong track record of delivering change in complex systems.

Excellent analytical, strategic and problem‑solving skills.

The ability to work collaboratively across multiple teams and stakeholders.


Our staff bring expertise across clinical, operational, commissioning, technology, data science, cyber security, software engineering, education, and commercial specialisms — enabling us to design and deliver high-quality NHS services.


We lead the NHS in England by:
Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities


Making the NHS a great place to work, where people can develop and make a difference


Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care


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