Head of FCRA Operations and Compliance

About this role

## Why Socure?

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

# About the Role

We are seeking a seasoned and strategic Head of FCRA Operations and Compliance to build and lead all operational aspects of our Consumer Reporting Agency (CRA). As a senior leader within the organization, you will drive client- and consumer-facing operational excellence, guide regulatory adherence, and help shape the company’s use of data in FCRA-regulated product offerings. This position is critical in ensuring transparency, accountability, and consumer protection across our data-driven services.

# What You'll Do

### *Process Development and Operations Management*

• Lead the formation and continuous improvement of the company’s CRA operations in compliance with FCRA requirements.
• Bring an “AI-first” mindset to all process designs with the goal of maximizing efficiency and automation while ensuring rigorous compliance with federal and state regulatory requirements.
• Build and operationalize end-to-end processes for handling consumer disclosure requests in accordance with Section 609 of the FCRA.
• Establish and maintain rigorous procedures for receiving, evaluating, and resolving c**onsumer disputes**, including **reinvestigations** with third-party **data furnishers**.

### *Regulatory Compliance Leadership*

• Serve as the internal authority on FCRA regulations, ...