Global Product Manager, SaaS & AI

About this role

## Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Vodafone is building a trusted, compliant, and monetizable AI Agents ecosystem for SMEs and Corporate customers. The AI Product Manager owns the end-to-end strategy, design, governance, and in-life performance of agentic AI products, including voice agent delivered via Vodafone’s marketplace and managed services. You will drive agent supply (partner onboarding + curation) and customer adoption, ensuring agents are safe, compliant, high‑quality, and simple for SMEs to discover, buy, and scale.

Please, apply with an English version of your CV.

## What you’ll do

The role spans multi-agent architecture, platform integrations (e.g. Gemini Enterprise, Copilot Studio), lifecycle governance, security & privacy, and commercialization, ensuring our customers can confidently discover, purchase, and scale AI agents that drive real outcomes.

Product Strategy & Leadership

• Manage first‑ and third‑party AI agents, ensuring quality, safety, publishing standards and partner readiness.
• Own vision, strategy, roadmap, pricing, packaging, commercial models, revenue share and partner frameworks for AI Agents and AI‑powered SaaS, aligned to Vodafone growth priorities.
• Drive market analysis, customer research and competitive benchmarking to inform direction.
• Lead deployment, release and full lifecycle management of agents—onboarding, configuration, governance, updates and retirement.
• Monitor and optimise AI agent KPIs, defining standards for onboarding, catalogue rules, versioning, safe updates,...