Global Head of Integrated Communications, Corporate- South Bank, QLD

Responsibilities

The Global Head of Integrated Communications will lead a globally distributed team to unify content, PR, and communications into a single, cohesive function. They will develop global strategies, manage reputational risks, and influence executive stakeholders to ensure consistent messaging across all regions.

Requirements

Candidates must have over 10 years of senior communications leadership experience with a proven track record in building multidisciplinary functions. Strong expertise in crisis management, content marketing, and managing geographically dispersed teams is essential for this role.

Skills

• Communications leadership
• PR strategy
• Content marketing
• Crisis communications
• Stakeholder management
• Media relations
• Internal communications
• Change management
• Global team leadership
• Strategic planning
• Editorial judgement
• Performance metrics
• Brand management
• Agency management
• Executive counsel

Benefits

• Great Place To Work certified culture
• Individualized learning and development
• LinkedIn Learning access
• Staff discounts
• Travel discounts
• Corporate health discounts
• Mental health support
• Employee Assistance Program
• Social events
• Paid parental leave
• Volunteer leave
• Employee share plan

About this role

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One Global Voice. Endless Impact. | Global Head of Integrated Communications –
Corporate ✨

ABOUT THE OPPORTUNITY...

Flight Centre Travel Group is seeking a strategic and influential communications
leader to unite Content, PR and Communications into one globally connected
function. As Global Head of Integrated Communications – Corporate, you will
shape the public and internal voice of our corporate travel businesses, driving
a consistent messaging framework across regions, audiences and channels.
Reporting to the SVP Global Marketing Operations, you will lead a globally
distributed team across ANZ, AMER, ASIA and EMEA, while influencing executive
stakeholders and helping navigate communications opportunities and challenges at
the highest levels of the business. This is a rare opportunity to build a
globally integrated function and drive meaningful impact across customer,
employee and external communications.

DAY TO DAY YOU WILL...

* Lead a globally dispersed team of approximately 15 professionals across
Content, PR and Communications
* Develop and implement a unified global communications strategy across
content, media relations, customer communications and internal communications
* Design scalable production systems and workflows that improve output,
consistency and efficiency across the function
* Direct and optimise the performance of two brand-aligned content hubs
* Own and lead global PR strategy, media engagement and executive visibility
initiatives
* Act as the accountable communications lead during reputational or operational
incidents and crisis situations
* Oversee change communications, employee communications and customer-facing
communications programs
* Establish and track performance metrics and business impact across content,
PR and communications activities
* Integrate teams, processes and operating models into a cohesive global
function
* Build strong partnerships with executive leaders, regional stakeholders,
Brand and Creative teams, and external agency partners.
* Influence communication strategy and provide trusted counsel on
communications risk and opportunities

YOU'LL BE PERFECT IF YOU HAVE...

* 10+ years' experience in senior communications leadership roles
* Demonstrated success integrating or building multidisciplinary functions
spanning PR, content, internal communications and crisis communications
* Strong experience developing scalable operating systems, production workflows
and content pipelines
* Advanced content marketing capability, including ideation, execution and
performance measurement
* Proven experience leading geographically dispersed teams and driving
alignment across regions
* Exceptional stakeholder management skills, including experience influencing
senior executives
* Strong crisis communications judgement and decision-making capability
* Established media relationships and practical media engagement experience
* Excellent editorial judgement across written and visual content formats
* Experience within travel, B2B, or complex multi-brand and multi-region
organisations will be highly regarded
* Experience managing external agencies and strategic partners will be
advantageous
* Degree in Communications, Journalism, Marketing or a related discipline
preferred, or equivalent professional experience

What you'll Enjoy

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team
culture like no other in the industry - Flight Centre Travel Group Australia is
proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all
suitably qualified applicants to apply, including Aboriginal and Torres Strait
Islander People and people from racial, ethnic, or ethno-religious minority
groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500
courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+
of Australia’s leading retailers, health and wellness discounts, financial
planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours,
cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and
businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance
plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with
the opportunity to attend global conferences (Bangkok in 2026/Sydney 2027)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated
charities through Workplace Giving, volunteering and fundraising; paid parental
and volunteer leave

💚 Sustainability: The protection of our environment is essential to the future
of tourism, as a leading travel group, we have made efforts to affect positive
change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation
Action Plan - we proudly support Aboriginal and Torres Strait Islander
inclusion, cultural safety, and dedicated cultural leave

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#LI-BC1#LI-Onsite 

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches
from Recruitment Agencies. Flight Centre Travel Group is not responsible for any
fees related to unsolicited resumes. 

About Flight Centre

Travel Arrangements · 10,001+ employees · headquartered in South Brisbane, Queensland