Kmart Mt Isa - Operations Manager

Responsibilities

The Operations Manager is responsible for driving store performance, operational excellence, and financial outcomes. They lead and motivate the team while fostering an inclusive culture and ensuring compliance with safety and operational standards.

Requirements

The role requires strong leadership, strategic thinking, and the ability to manage performance and development within a retail environment. Candidates must demonstrate resilience, adaptability, and the ability to drive continuous improvement through data-informed decision-making.

Skills

• Leadership
• Motivation
• Strategic thinking
• Relationship building
• Operational excellence
• Budget accountability
• Financial analysis
• Safety management
• Compliance
• Resilience
• Adaptability
• Coaching
• Performance management
• Team development

Benefits

• Competitive salary
• Bonus potential
• Team member discounts
• Career pathways
• Leadership development
• Remote work allowance

About this role

Brighter Futures Start here.
At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.
Two brands. One purpose: Making everyday living brighter.
Want to be part of this journey? Explore careers: Kmart Careers
The Rewards You Deserve✅ Working only 1 in 3 weekends to support work-life balance✅ Competitive salary + bonus potential ✅ Team member discounts across Kmart, Target, Officeworks & Bunnings✅ Career pathways across Kmart Group and Wesfarmers✅ Ongoing leadership development and supportA remote work allowance is available for the successful candidate!  Lead. Inspire. Deliver.
Kmart Store Operations Managers play a critical role in driving store performance and team success through operational excellence, exceptional customer experiences, and strong compliance across our stores.
As a key member of the store leadership team, you are responsible for supporting financial outcomes while fostering a positive and inclusive team culture.What you’ll be doing
✅ Leadership & Motivation – Drive performance and engagement through recognition, coaching, and the effective management of development and underperformance.
✅ Strategic Thinking – Drive continuous improvement by analysing issues, strengthening store processes, and implementing systems that enable consistent outcomes.
✅ Relationship Building – Build strong relationships by sharing best practices and clearly communicating goals, roles, and expectations.
✅ Operational Excellence – Drive budget accountability, make informed decisions, and use financial data to improve performance while leading safety initiatives and ensuring compliance standards are met.
✅ Resilience & Adaptability – Demonstrate accountability by owning outcomes and ensuring goals and standards are consistently achieved.
✅ Growth Mindset – Drive high performance by leading the team to remain resilient through setbacks, fostering a strong sense of urgency around priorities and deadlines.
 
If you’re ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.
At Kmart, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

About Kmart Group

Retail · 10,001+ employees · headquartered in MULGRAVE, VIC