Global Head of ETF Operations

About this role

ETF Operations Team
The Global Head of ETF Operations will provide support and work directly with AB’s growing global ETF team, performing a pivotal role in coordinating and overseeing the daily operational activities associated with the firm’s comprehensive range of Exchange-Traded Funds (ETFs). This position is essential for ensuring the smooth execution of the ETF product lifecycle, from trade initiation to settlement, while fostering robust relationships with both internal and external stakeholders, including Authorized Participants (APs), market makers, and custodians. The role will be instrumental in mitigating operational risks, enhancing process efficiencies, and ensuring compliance with regulatory standards across various international jurisdictions. The candidate will lead the ETF Operations team and support an expanding global suite of ETF products.


This individual will interact with the various investment groups, operations teams, ETF Capital Markets Team and external custodians/administrators for AB’s ETFs. We are looking for individuals who enjoy being challenged, solving problems, building new businesses and want to make an immediate and tangible impact. Ideal candidate will be a player/coach with deep ETF operational knowledge who is responsible for managing daily functions and build outs while leading a close-knit, high-impact group of individuals who are passionate about the ETF markets.


*The key job responsibilities include, but are not limited to:*
Operational Leadership

• Lead global team to ensure that AB develops best in class ETF operational workflows across markets.
• Work with ETF leadership to strategically build out local ETF businesses around the world.
• Act as the primary contact for ETF-related queries for local management and global teams.
• Lead cross-functional meetings and manage project plans for ETF launches.
• Manage and train team members on ETF operations.

Daily Operations

• Oversee and manage the c...