Director of Business Development

Responsibilities

The Director of Business Development is responsible for driving revenue growth by managing client accounts and identifying new business opportunities. They will collaborate with internal teams to provide tailored solutions while ensuring high levels of client satisfaction.

Requirements

Candidates must have a bachelor's degree and proven experience in sales or account management, preferably within the animal industry. Proficiency in CRM software and a valid driver's license with a clean record are also required.

Skills

• Business Development
• Account Management
• Sales Strategy
• Consultative Sales
• Relationship Building
• Strategic Planning
• Upselling
• Cross-selling
• Market Analysis
• CRM Software
• Microsoft Office Suite
• Communication
• Negotiation
• Interpersonal Skills
• Client Relations
• Presentation Skills

About this role

Description
As a Director of Business Development, you will play a pivotal role in driving revenue growth and building lasting relationships with clients. You will manage a portfolio of accounts, identify new business opportunities, and collaborate with internal teams to provide tailored solutions. Your mission is to ensure client satisfaction while achieving sales objectives.
Salary range is base pay only. This is also a commissioned position.
Faithful Companion is a professional family owned, customer service focused company that understands that pets are truly family members. We are looking for people who are equally service minded and who comprehends the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.
DUTIES AND RESPONSIBILITIES:
· Develop and maintain relationships with clients, including veterinarians, practice managers and regional operation managers.
· Build and nurture relationships with new and existing clients to understand their needs and goals.
· Develop and execute strategic account plans to meet or exceed sales targets.
· Identify opportunities for upselling and cross-selling products or services.
· Provide consultative sales support by presenting customized solutions and proposals.
· Act as the primary point of contact for clients, ensuring timely responses and issue resolution.
· Collaborate with marketing, product, and operations teams to ensure client success.
· Monitor market trends, competitor activities, and customer feedback to refine strategies.
· Attend and participate in industry trade shows, conferences, and networking events.
· Prepare regular reports on account performance and key metrics.
· Performs other duties as assigned.
Requirements
· Must reside near assigned territory
· Bachelor's degree or equivalent experience.
· MBA degree a plus.
· Animal industry experience required.
· Experience working with veterinarians preferred.
· Proven experience in sales, account management, or related roles required.
· Strong communication, negotiation, and interpersonal skills.
· Ability to analyze client needs and offer tailored solutions.
· Self-motivated, goal-oriented, and capable of working independently.
· Detail oriented mindset with a commitment to excellence in service.
· Licensed to drive in the United States and a clean driving record.
· Proficiency in CRM software and Microsoft Office Suite.