Digital Strategy & Operations Manager

About this role

### Digital Strategy & Operations Manager

• JR-159560
• Hybrid

• Toronto
• Dallas

• General Management

• Full time

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary
Leads day‑to‑day activation of DS&O’s operating system. Translates goals into quarterly plans and work packages, runs the business rhythm for assigned areas, engineers and rolls out processes, and drives cross‑functional execution to measurable outcomes. Serves as the engagement lead for specific initiatives and processes, ensuring clarity, speed, and follow‑through

Responsibilities

Stewarding and Operationalizing DIO’s Strategy

• Build quarterly/annual plans and Goals | KPI packages from strategic DIO priorities; align owners, milestones, and measures
• Prepare and run reviews (content, insights, risk flags); maintain the integrated tracker for assigned scope
• Partner with D&A to specify reporting needs; validate data quality and drive actions from insights

Engineering End‑to‑End Processes

• Map current state, analyze gaps, and draft future‑state designs and requirements for priority processes
• Pilot, enable, and roll out processes; document “what good looks like,” guard standards, and gather feedback to refine
• Define process‑level KPIs/ROI and operate the closed‑loop—measure, learn, and improve

Driving Operationalization of Major Initiatives & Cross‑functional Programs

• Conve...