Digital Marketing and Reputation Manager
Company: Steelcase
Location: Chicago, IL 60607
Type: Full-time
Level: Senior
Posted: 2026-02-12
About this role
# Are you someone who loves shaping end‑to‑end digital experiences and translating data into meaningful impact? Do you thrive when leading cross‑functional partners, orchestrating complex digital ecosystems, and strengthening brand reputation through thoughtful strategy? Helping You Thrive By: - Offering competitive wages and benefits that support your life both in and out of work - Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control - Creating continuous learning opportunities to help you grow and upskill - Fostering a culture of inclusion where employees feel seen, heard and valued — and living it out every day - Empowering you to make a meaningful impact on people and the planet through your work and Steelcase’s ongoing commitment You’ll Support Meaningful Work By: Strategy + Orchestration - Leading full‑funnel digital marketing strategy across paid, owned, and earned channels to strengthen brand preference and drive outcomes - Designing and orchestrating connected B2B buyer journeys that support discovery, validation, and decision‑making - Aligning cross‑functional partners to ensure consistent messaging, smooth handoffs, and shared success measures - Integrating PR and earned media strategy into digital programs to enhance brand authority and narrative consistency Channel Execution + Performance - Managing paid advertising programs, including budgeting, targeting, experimentation, and optimization - Owning CRM and lifecycle marketing strategy, including segmentation, nurture design, and database health - Improving lead‑generation systems through clear definitions, conversion‑path enhancements, and strong routing and reporting practices - Guiding social media strategy and governance, ensuring platform‑native storytelling and performance‑driven optimization Minimum Qualifications - Bachelor’s degree in Marketing, Communications, Business, or a related field ...