DevOps Engineer

Responsibilities

You will operate, improve, and scale the company's AWS-based SaaS platform while focusing on reliability, automation, and observability. You will also participate in an on-call rotation to resolve production issues and engineer away operational complexity.

Requirements

Candidates must have 3–4 years of experience in DevOps, SRE, or systems engineering supporting production SaaS environments. Strong proficiency in AWS, Infrastructure as Code, CI/CD pipelines, and monitoring tools is required.

Skills

• AWS
• Terraform
• CI/CD
• Docker
• Kubernetes
• Python
• Bash
• Datadog
• Site Reliability Engineering
• Infrastructure as Code
• Observability
• Incident response
• SaaS
• Systems engineering
• Automation

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Commuter plans
• Parental leave

About this role

Instrumental builds the manufacturing acceleration platform behind the world’s
most complex electronics. We capture digital exhaust and engineering context
from assembly lines—images, test logs, BOM data, performance, repair cycles—and
our AI engines identify insights that are difficult or impossible for human
engineers to find. We accelerate the companies building the AI era by improving
manufacturing yield, throughput, and ramp. NVIDIA, Meta, Cisco, and their
manufacturing partners rely on Instrumental to accelerate new product
introduction and production.

The Instrumental platform collects, intelligently transforms, and contextually
presents manufacturing data to technical end-users, enabling them to optimize
their manufacturing process in real-time. Our core technology is proprietary ML
algorithms, packaged in an accessible, user-centric user interface—we believe we
must have both the best technology and the best access to that technology to
win.

As a DevOps Engineer, you’ll operate, improve, and scale our AWS-based SaaS
platform. You’ll combine hands-on production operations with engineering,
focusing on reliability, automation, observability, and operational excellence.
You’ll participate in a bi-weekly on-call rotation, but the goal isn’t simply to
keep systems running—it’s to continuously engineer away the operational
complexity that comes with scaling our platform and customer base.

Requirements:
* 3–4 years of experience in Site Reliability Engineering, DevOps, Cloud
Operations, Platform Engineering, or Systems Engineering supporting
production SaaS environments.
* Strong hands-on experience with AWS, including EC2, VPC, IAM, RDS, ECS, and
S3.
* Experience managing infrastructure using Terraform or other Infrastructure as
Code technologies.
* Experience designing and supporting CI/CD pipelines using GitHub Actions,
Jenkins, GitLab CI/CD, or similar platforms.
* Strong experience with monitoring and observability tools, preferably
Datadog, including dashboards, alerting, logging, and APM.
* Experience with Docker and Kubernetes.
* Scripting experience with Python and/or Bash.
* Experience supporting production environments through an on-call rotation,
including incident response and root cause analysis.
* Proven ability to take ownership of production issues and drive them through
investigation, remediation, and long-term resolution.

Who You Are:
* Dead serious about performance, scalability, and reliability (PSR): You care
deeply about how systems behave in the real world and continuously look for
ways to make them more reliable, scalable, observable, and supportable.
* Automation, automation, automation: If something is repetitive, manual, or
error-prone, your first instinct is to automate it and make it disappear.
* An engineer at heart: You don’t want to repeatedly fight the same fires. You
look for the underlying cause and build durable engineering solutions that
reduce operational toil and technical debt.
* Strong systems thinker: You understand how infrastructure, applications,
networks, deployments, monitoring, and people interact—and can troubleshoot
complex production issues across those boundaries.
* Collaborative and reliable: You partner closely with software engineers to
make services production-ready, improve operational workflows, and build
reliability into systems before they become problems.
* Comfortable with growth and ambiguity: You’re comfortable making good
decisions without perfect information and adapting as the platform, customer
base, and company scale quickly.

Nice to Have:
* Experience working in a high-growth B2B SaaS environment.
* Experience implementing SRE practices such as SLIs, SLOs, and error budgets.
* Experience building internal tooling and automation to eliminate operational
toil.
* Experience supporting multi-region AWS environments.
* AWS cost optimization or FinOps experience.
* Network, application security, and compliance experience.
* Experience introducing AI tools or processes into engineering and operational
workflows.

Security Responsibilities:
* Build and maintain secure, reliable infrastructure that protects company and
customer information.
* Partner with Engineering and Security teams to incorporate security best
practices into infrastructure design, deployment, and operations.
* Implement security monitoring and alerting to detect and respond to potential
threats.
* Maintain and continuously improve infrastructure security standards and
practices.

This position requires access to items and data that are developed under U.S.
government contracts and subject to dissemination controls that limit access to
U.S. Citizens and Green Card holders only.

We’re a growing team that works collaboratively, is supportive of each other,
and is highly energized by the opportunity for a large impact. We actively work
to promote an inclusive environment, valuing passion and the ability to learn.
You’re encouraged to apply even if your experience doesn’t precisely match the
job description!

The following is a representative annual base salary range for this position
within the Bay Area: $140,000-$165,000. Job level and salary opportunities are
evaluated through our interview process – we review the experience, knowledge,
skills, and abilities of each applicant.

Instrumental is proud to offer a highly-rated variety of benefits, including
health, vision, dental, commuter plans, and parental leave. 

At Instrumental, protecting company and customer information is a shared
responsibility. Employees are expected to comply with company engineering,
security, access control, and privacy policies, and promptly report suspected
security incidents or policy violations.

About Instrumental, Inc.

Software Development · 51-200 employees · headquartered in Palo Alto, California