Senior DevOps Engineer

About this role

TrueBiz is a YC-backed merchant risk intelligence platform helping financial institutions understand whether the businesses they serve are legitimate.

We’re at a rare stage as a company: we already work with some of the largest companies in payments and financial services, but we’re still a small team where exceptional people can have an enormous impact on what gets built and how the company develops.

We’ve intentionally stayed lean, moved quickly, and given people much more ownership than they would typically have at a company with our level of enterprise traction. There are very few layers between identifying an important problem and actually solving it.

The mission matters too. Our technology helps stop fraudulent and abusive businesses from gaining access to the financial system, while helping legitimate businesses get approved faster and with less friction.

## The Role

You will own the reliability of TrueBiz's production platform. That means the AWS infrastructure, the release path, the alerting, and the response when something breaks. It is the first dedicated infrastructure role here. Today a lot of this work is done by the Director of Engineering alongside other duties, and you will take it over and make it yours.

Reliability is the primary job. You will also run the technical side of our established security and SOC 2 program day to day, working alongside a dedicated compliance platform and outside security advisors who handle policy, audits, and architecture review. Your part is the hands-on operation of the controls and the evidence behind them.

## What you will do

### Reliability (most of your time)

• Carry the pager for production, lead incident response, and write the postmortems that keep an incident from repeating.
• Own alerting and observability end to end: alarms, dashboards, log pipelines, and regular proof that alerts actually reach a human.
• Size the platform against measured traffic. Our load arrives in bursts of thousands of reviews...