Development Operations Manager

About this role

Position Overview

City Year Seattle / King County (CYSKC) seeks a dynamic, thoughtful, and collaborative Development Operations Manager who is committed to education equity. Reporting to the Senior Director, Major Gifts, this person will 1) maintain and enhance systems that support strong and community-centered fundraising practices, 2) provide process and operational support for fundraising events and 3) lead the execution of marketing and communications efforts that attract funding and build awareness and appreciation for City Year’s mission.

Job Description

Minimum Qualifications

• BA/BS degree or equivalent experience
• Authorized documentation to work in the United States of America
• Criminal background history clearance to work with school-age children, depending on the position

Responsibilities

The Development Operations Manager will perform the following roles and responsibilities:

Event Planning & Execution

• Coordinate with external vendors and event partners on planning and execution, including COIs and permits
• Manage vendor contracts, invoices, and payments
• Lead event logistics and serve as primary point of contact for all stakeholders
• Oversee full planning and day-of execution for events such as Ripples of Hope
• Develop and manage run of show for all events
• Prepare, train, and support speakers in advance of events
• Develop and execute event promotion strategies across email, social media, and other channels
• Oversee creation and production of printed and digital event materials
• Build, manage, and maintain event pages on platforms such as Classy before, during, and after events
• Produce digital event programs and materials
• Recruit, train, and coordinate AmeriCorps members and event volunteers
• Set expectations and provide pre-event training for participants and volunteers

Communications

• Manage donor communications through Marketo
• Develop and distribute monthly development newsletter
• Maintain reg...