Data Scientist II

About this role

Req Id: 427001


At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.


We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.


Join us. You belong at Bell.


At Bell, data science experts like you are shaping the future. You'll create, apply and work with algorithms that learn and analyze data, just like the human brain. By leveraging AI and machine learning technologies, you'll help us deliver better experiences and service innovations to Canadians.


Plus, through our partnerships, you'll have the opportunity to learn and grow alongside other AI professionals to advance your career and make a lasting impact.


Summary
We are seeking a highly motivated and experienced Data Scientist to join our team. The ideal candidate will have a strong understanding of data science principles, advanced technical skills, and a passion for leveraging data to drive business decisions. The team primarily focuses on use cases for contact center optimization, developing data-driven solutions, and building applications for seamless business integration. This role offers the opportunity to work on innovative, high-impact data products within a collaborative team environment.


Key Responsibilities

• Develop and fine-tune advanced predictive models, including deep learning models, to optimize key business and customer experience metrics.
• Build low-latency, robust cloud-based...