Data Scientist

About this role

Data Scientist

Remote, Anywhere in the Continental US

*Due to the nature of the role, this position requires that you are a U.S. Citizen.*

Data Surge is disrupting the services industry with cutting-edge technology that brings together the very best consultants from the big data, machine learning, and software modernization space.

At Data Surge, we value
collaboration
,
curiosity
, and being
customer
centric
. Our team thrives on collective efforts, innovation, and a commitment to
wellness
, ensuring employees are empowered to thrive professionally and personally.

About the Role

We are seeking a skilled and motivated Data Scientist to support data-driven innovation across government services. In this role, you will work on high-impact projects that enhance public service delivery, improve operational transparency, and empower agencies with actionable insights.

This position is ideal for professionals who enjoy applying data science to meaningful real-world challenges, working with sensitive datasets, and building solutions that serve diverse communities nationwide.

Day-to-Day Impact

• Contribute to the enhancement of predictive models that estimate processing timelines for public service requests and deliver personalized status updates to end users.
• Support the development and deployment of models across new service areas, based on agency priorities.
• Collaborate with teams to expand the capabilities of intelligent help agents through integration with external data sources and applications.
• Implement data cleaning and scrubbing strategies to ensure unstructured data is accurate, appropriate, and safe for public-facing use.
• Analyze customer data, including biometric or behavioral signals, to identify reliable identity verification indicators.
• Help design and maintain ETL pipelines to transition from transactional systems to customer- or citizen-centric data models.
• Communicate technical findings through visualiz...