Data Analyst

About this role

Replacement: This position is open due to an existing vacancy to support our evolving business needs.


Summary
Thomson Reuters is seeking a Data Analyst for the Legal Tech product analytics team. This role is part of the Thomson Reuters Product Analytics team, a group of approximately 25+ analysts of varied backgrounds who share ideas, best practices, and learnings with each other.


The analyst works as an extension of the product team and collaborates closely with product, marketing, and design teams to support upcoming decisions and long-term goals. The analyst will be owning the implementation of product analytics trackers, such as (not limited to) Pendo, conducting regular analysis, building reports/dashboards, and using them to produce feature/usage insights to drive product decisions. This will be a product-focused role requiring a thorough understanding and ownership of the assigned product portfolio, its roadmap, and skills to draw business, customer, and product insights from data. This is an ideal role for a product or business analyst who is great with data, has some experience with stakeholders and analytics initiatives, and is ready to take the next step in their career.


About The Role
In this opportunity as a Data Analyst - Product Analytics, you will be responsible for:

• Analytical Tools Implementation: Partner with senior analysts to establish measurement plans and then work with developers/platform architects to deploy relevant product analytics solutions (like Pendo) and ensure the right metrics, journeys, and events are captured in-product
• Data Driven Decision Making: Use product analytics/data to recognize patterns and trends to understand user behavior and identify improvement opportunities
• Measurement Frameworks: Establish measurement frameworks/success metrics for new product launches/ features and driving actionability through data-driven insights.
• Center of Excellence: Partner with product teams to defin...