Cyber Data Protection Engineer (DLP Operations)

About this role

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(Candidate should be located in one of the following metro areas: Louisville, KY Dallas / Frisco, TX, Ft. Lauderdale / Tampa, FL Nashville, TN)
Position Overview
Humana is seeking a Cyber Data Protection Engineer to support the day-to-day operation of enterprise Data Security and Data Loss Prevention (DLP) controls across multiple enforcement layers, including CASB, Data Classification, Email, Endpoint, and Web DLP. This role is highly operational in nature and focuses on DLP detection analysis, request and control exception assessment, control validation, compliance support, and ongoing support of data protection controls.
The engineer will work closely with Security, Compliance, Legal, Privacy, and business teams to research and respond to Data Security inquiries received through centralized intake channels. This role plays a key part in maintaining the effectiveness, reliability, audit readiness, and continuous improvement of Humana's Data Security and DLP program while enabling secure business operations.

Key Responsibilities

Data Security & DLP Operational Support

• Provide day-to-day operational support for enterprise Data Security and DLP controls across email, endpoint, cloud, and collaboration platforms.
• Monitor and respond to inquiries received through the Data Security mailbox, including questions related to DLP alerts, data classification, control behavior, and approved exception handling.
• Research and analyze DLP alerts to support end-user inquiries, validate policy behavior, and determine appropriate response and follow-up actions.
• Troubleshoot and explain DLP and data classification control behavior to technical and non-technical stakeholders and end-users.
• Perform DLP control testing and validation to ensure controls are functioning as designed and aligned with policy intent.
• Implement minor DLP control tuning activities, including rule refinements and approved TLS domain updates, fo...