Customer Success Lead Data Scientist - Energy Industry Expert

About this role

About Spotfire
Spotfire is a business unit of Cloud Software Group, one of the largest enterprise software companies in the world. Spotfire combines visualizations and advanced analytics to allow experts in their field to find industry-specific solutions the human mind or computers can’t solve alone. Our more than 10,000 customers include:

• Majority of the top 10 Energy companies in the world
• 7 of the world’s top 10 Manufacturing companies
• Several other major companies in life sciences, banking, retail, and airlines

We are looking for people with a passion to make a big difference by doing the job they love – dynamic individuals willing to take the risks necessary to make big ideas come to life and who are comfortable collaborating in our creative, innovation-driven environment.


Overview
Our global Customer Success team is a central part of the company strategy. The team focuses on customers, innovation, and the community of scientists, engineers, and data scientists. The team is responsible for guiding customers to successfully adopt and maximize value from their investment in Spotfire.


Operating across several sectors, our Customer Success Data Scientists have helped improve the drilling operations of several energy companies, increase yield at some of the biggest semiconductor companies and ensured on-time deliveries of well known global logistics companies.


We are seeking a
Customer Success Lead Data Scientist
with
Energy Industry expertise
to join our team in the
NAM region
with preference for
Houston, TX
or
Colorado
. We will not consider hiring for this role in California or New York. This role is ideal for a candidate with proven expertise in
Industry Analytics
and a strong passion for
Visual Data Scienc
e.


In this role, you will be the driving force behind long-term customer success for a portfolio of clients, responsible for achieving high adoption, retention, and satisfaction. You wi...