Credit Operations Manager

About this role

HYBRID ROLE BASED OUT OF OUR CARROLLTON OFFICE

Job Purpose:

Our Credit Manager will be responsible for managing and coordinating company's credit function in accordance with corporate policies and procedures to meet company's business requirements.

Job Responsibilities:

• Supervise, instruct and motivate the credit and collection staff.
• Monitor a specific portfolio of accounts and initiate action to facilitate on-time payment of invoices and to recover delinquent receivables.
• Establish and maintain positive relationships with customers both internal and external.
• Measure department performance with appropriate metrics.
• Communicate with Sales regarding complex receivable issues that cannot be resolved through normal payables contacts.
• Research negotiates and resolve complex customer disputes and issues with the sales team.
• Counsel and advise customers on any credit issues.
• Advise regional V.P. region managers, branch managers, regional credit managers and director of credit of status, conditions, violations and recommendations for all credit issues.

Additional Responsibilities & Qualifications:

• Provide for ongoing training of the credit staff.
• Maintain the corporate credit policy Recommend changes in the credit policy to senior management
• Ability to understand and interpret market factors and risk.
• Informs Manager of any issues impacting the corporate DSO and receivable delinquency objectives.
• Monitor deductions being taken by customers.
• Above average analytical and problem solving skills.
• Ability to learn and use Oracle and or Navison.

Work Experience:

• 3-5 years of related experience of successful supervisory/management experience required to motivate and develop direct reports, as well as size up new talent.

• 5-10 years of related job experience.

• Excellent verbal, written, people, and diplomacy skills are required.

• Experienced in providing leadership to others regarding work related systems, processes, a...