Community Manager

Responsibilities

The Community Manager will build, develop, and maintain an active player community across platforms like Telegram and Discord. They are responsible for managing engagement, moderating discussions, and providing insights from player feedback to internal teams.

Requirements

Candidates should have experience in community management, preferably within the iGaming, betting, or crypto sectors. Strong communication skills and proficiency with Telegram and Discord are mandatory, with fluency in English required.

Skills

• Community management
• Telegram
• Discord
• iGaming
• Communication
• Moderation
• Engagement
• Customer support
• Reporting
• Sentiment analysis
• Reputation management
• Gaming
• Betting
• Crypto

Benefits

• Fully remote work
• Competitive salary
• Career growth opportunities

About this role

ZEXTER is a technology company developing its own full-stack platform for the digital entertainment and iGaming ecosystem. We build scalable technology solutions for operators, creators, and digital businesses, helping them launch, manage, scale and monetize their products more efficiently.
We are looking for a Community Manager responsible for building, developing and maintaining an active player community around the brand.
In this role, you will take ownership of the brand’s player community, engagement and communication.
Responsibilities:
Manage communication with players across Telegram, Discord and other community channels.
Build and grow an active community around the casino brand.
Maintain daily communication and engagement with players.
Moderate discussions and respond to community questions.
Launch community activities, contests, giveaways and engagement mechanics.
Communicate promotions, tournaments, new games and product updates.
Collect player feedback and communicate important insights to Product, CRM and Customer Support.
Identify complaints, recurring issues and potential reputation risks.
Work closely with Customer Support on player issues and escalations.
Monitor community sentiment and competitor communities.
Prepare reports on community growth, engagement and player feedback.
Requirements:
Experience in Community Management, preferably in iGaming, gaming, betting or crypto.
Strong communication skills.
Experience with Telegram and/or Discord communities.
Ability to communicate naturally with players rather than using corporate scripts.
Understanding of online casino/player behavior is a strong advantage.
English - mandatory, additional language (such as Spanish) is a strong plus
What we offer:
Fully remote work.
Competitive salary.
Opportunity to work in a fast-growing international iGaming company.
Strong Development and Product teams.
Minimal bureaucracy and the opportunity to directly influence product quality.
Clear career path with the opportunity to grow.
Interesting challenges and modern tools.

About Zexter

Software Development · 11-50 employees · founded 2025