Communications & Marketing Manager (Supply) - South Bank, QLD

Responsibilities

Lead the global supply communications rhythm, including newsletters, town halls, and events while partnering with senior leaders to drive engagement. Develop creative marketing and communication content that aligns with business priorities and supports employee engagement initiatives.

Requirements

Requires 4+ years of experience in internal or corporate communications with a proven ability to partner with executive stakeholders. Candidates must possess strong writing, storytelling, and project management skills, along with proficiency in digital communication tools.

Skills

• Internal communications
• Corporate communications
• Stakeholder management
• Storytelling
• Content creation
• Writing
• Editing
• Event management
• Marketing
• Microsoft Office
• Microsoft Teams
• Digital communication tools
• Design skills
• Video editing
• Strategic planning

Benefits

• Inclusive company culture
• Individualized learning and development pathways
• LinkedIn Learning access
• Exclusive staff discounts
• Travel discounts
• Career opportunities
• Corporate health discounts
• Employee assistance program
• Reward and recognition events
• Paid parental leave
• Paid volunteer leave
• Workplace giving

About this role

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About the Opportunity

Are you a strategic storyteller who thrives on connecting people, driving
engagement and bringing business priorities to life?

As the Supply Communications & Marketing Manager, you'll play a pivotal role in
shaping how our global Supply community stays informed, engaged and connected.

Working closely with senior leaders, including the Supply CEO and Executive
Team, you'll create meaningful communications and marketing initiatives that
strengthen culture, support business objectives and showcase the Supply offering
across internal and external audiences.

This is a fantastic opportunity to influence employee engagement on a global
scale while partnering with a broad network of stakeholders across Flight Centre
Travel Group.

What you will do:

* Lead the global Supply communications rhythm, including CEO newsletters, town
halls, events and regular communication forums
* Create clear, engaging and audience-focused content that helps employees
understand key priorities, business updates and strategic initiatives
* Partner with the Supply CEO, Executive Team and stakeholders to develop and
deliver timely, accurate and impactful communications
* Support communication of Group initiatives within Supply, ensuring messaging
aligns with broader organisational priorities
* Collaborate with the Partnerships team to develop supplier communications,
key messages and communication plans
* Support employee engagement and listening initiatives, including Great Place
to Work programs and follow-up communication activities
* Monitor communication and engagement metrics and provide recommendations for
continuous improvement
* Develop creative marketing and communication content that brings Supply
priorities, people initiatives and supplier activity to life
* Prepare communication materials for events, leadership forums, meetings and
presentations
* Build strong relationships with internal customers, brand stakeholders and
cross-functional teams globally
* Manage multiple communication projects simultaneously while maintaining
quality and attention to detail

What you will need:

* 4+ years' experience in internal communications, corporate communications,
stakeholder communications or a related discipline
* Demonstrated experience partnering with senior leaders and executive
stakeholders
* Strong writing, editing and storytelling skills across a variety of
communication channels and audiences
* Experience creating employee communications including newsletters, town hall
content, event communications and leadership messaging
* Proven ability to translate business priorities into clear, engaging
communications
* Experience supporting events, meetings and leadership forums through
communication planning and content development
* Strong stakeholder management and relationship-building capabilities
* High attention to detail with the ability to manage sensitive information
confidentially
* Experience developing audience-led communications and marketing content
* Proficiency in Microsoft Office, Microsoft Teams and digital communication
tools
* Design skills and video editing experience
* Degree in Communications, Journalism, Public Relations, Media Studies,
Marketing, Business or equivalent experience/qualification
* Experience working within a global business or across multiple time zones
will be highly regarded

What you will enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team
culture like no other - Flight Centre is proud to be a certified Great Place To
Work® Australia New Zealand Pty Ltd

🌈 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably
qualified applicants to apply, including Aboriginal and Torres Strait Islander
People and people from racial, ethnic, or ethno-religious minority groups and
people with disability, regardless of race, colour, religion, gender, gender
identity or expression, sexual orientation, national origin, genetics,
disability, age, or veteran status

🎉Development: Individualised Learning & Development pathway options

🧑‍🎓Access to 'LinkedIn Learning' for ongoing skills development: over 24,500
courses in over 20 languages

💰Exclusive Staff Discounts: Accessible via our employee-only portal with 350+
of Australia’s leading retailers, health and wellness discounts, financial
planning advice, employee share plan and more

✈️Travel Discounts: Including family and friends - flights, hotels, tours,
cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and
businesses across the globe - we promote from within  

🚴Corporate Health Discounts: Access exclusive discounts on health insurance
plans for you and your family with our partner, BUPA, access to internal gym and
EOT facilities

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉 Social: Embrace the famous Flight Centre culture at our Reward & Recognition
events throughout the year including our most popular events on the calendar -
the Global Gathering (Bangkok '26, Sydney '27) and EOFY Celebration

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated
charities through Workplace Giving, volunteering and fundraising; paid parental
and volunteer leave

💚Sustainability: The protection of our environment is essential to the future
of tourism so as a leading travel group, we have made efforts to create positive
outcomes for destinations, communities, and wildlife too

Please Note: applications can only be considered by candidates who are based in
Australia and have the right to work without restriction or requiring visa
sponsorship.

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About Flight Centre

Travel Arrangements · 10,001+ employees · headquartered in South Brisbane, Queensland