Client Account Manager - Experiences

Responsibilities

Research and plan travel options based on client preferences, and coordinate bookings for flights, accommodations, cruises, packages, and activities. Communicate with clients, provide destination recommendations, manage reservations and changes, and stay informed about travel trends and suppliers.

Requirements

Candidates should have strong communication and customer service skills, be organized, and be able to manage multiple details while using online tools for research. They should be self-motivated, comfortable working independently, and reside in one of the listed eligible locations.

Skills

• Communication
• Customer Service
• Organization
• Travel Research
• Travel Planning
• Booking Coordination
• Client Needs Assessment
• Destination Recommendations
• Reservation Management
• Attention To Detail
• Independent Work
• Online Research

Benefits

• Remote Work
• Flexible Schedule
• Ongoing Training
• Industry Resources
• Travel-Related Perks And Discounts
• Career Growth Opportunities

About this role

We are seeking motivated individuals interested in working remotely to support clients with planning and coordinating travel experiences. As a
Client Account Manager - Experiences, you will assist clients in researching, organizing, and reserving travel arrangements including accommodations, transportation, cruises, and activities.
This role focuses on providing personalized support to help clients create smooth and enjoyable travel experiences. You will communicate with clients to understand their preferences, offer recommendations, and manage the details of their trips from start to finish. This opportunity is ideal for individuals who enjoy helping others, are detail-oriented, and are comfortable working independently in a remote environment.
Responsibilities:
Research and plan travel options based on client preferences
Coordinate bookings for flights, hotels, cruises, and packages
Communicate with clients to understand needs and provide guidance
Provide destination recommendations and travel insights
Manage reservations and assist with updates or changes when needed
Stay informed on travel trends, destinations, and supplier options
Requirements:
Strong communication and customer service skills
Ability to organize information and manage multiple details
Comfortable using online tools and completing research
Self-motivated and able to work independently
Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or Latin America
Benefits:
Work remotely from home
Flexible schedule
Ongoing training and industry resources
Access to travel-related perks and discounts
Opportunity to grow within the travel industry

About Travel With Lani

Travel Arrangements · 11-50 employees