Chief of Staff

About this role

# About Knowtex

Knowtex is building the future of voice AI for clinical care — transforming how documentation happens at the point of care so clinicians can focus on what matters most: their patients. Founded by Stanford AI scientists with deep clinical expertise, we're scaling rapidly across commercial health systems and federal healthcare, bringing our ambient documentation platform to thousands of clinicians across hundreds of specialties. We're at an inflection point where cutting-edge AI meets real clinical impact, and we're building the team to match.

# The Role

We are looking for a sharp, resourceful Business Operations Manager to serve as a force multiplier for our Head of Operations. This is a high-ownership, high-visibility generalist role designed for someone who thrives on complexity, moves fast, and brings structure to ambiguity across multiple operational domains.

You will own critical workstreams across marketing operations, people operations, compliance, tooling, and vendor management — reporting directly to the Head of Operations and interfacing closely with senior leadership. This is an ideal opportunity for an experienced operator who wants to make a real impact at a high-growth company in healthcare AI.

# What You’ll Do

## Marketing & Conference Operations

* Own end-to-end conference planning and logistics: venue coordination, booth setup, inbound/outbound shipping tracking, and on-site team support
* Manage conference and event budgets, tracking spend against ROI metrics to inform future investment decisions
* Coordinate team travel for conferences and company events, including flights, hotels, and full itineraries
* Plan and execute internal team events and offsites
* Manage the company’s social media presence: scheduling posts, maintaining brand consistency, and assisting with announcements across channels
* Run paid ad campaigns and outbound outreach campaigns, tracking performance against defined KPIs and target audien...