Business Systems Analyst

About this role

Description:

Work Location: Eugene or remote position available for ideal/qualified candidate.

DEPARTMENT SUMMARY:

Holt’s Information Technology department delivers timely and effective technology services to staff, families, and constituents, ensuring high integrity and efficiency in Holt’s work. The IT department is committed to providing reliable and secure systems to support staff productivity.

POSITION SUMMARY:

The Business Systems Analyst (BSA) combines aspects of both data analysis and systems analysis. This role will analyze business processes, gather requirements, and support the design, implementation, and optimization of information systems that enable program delivery, fundraising, monitoring and evaluation. The role will leverage and provide data to identify areas for improvement, efficiency gains, and better business decisions. Duties will include helping the organization decide how best to use its existing technology or integrate new ones into existing systems.

ESSENTIAL JOB FUNCTIONS:

- Requirement Gathering and Analysis:
- Gather and document detailed business requirements from stakeholders, translating them into clear, concise, and actionable technical specifications.
- Conduct process mapping to identify gaps, inefficiencies, and opportunities for improvement.
- System Design and Development:
- Support the development, customization, and deployment of systems (CRM, ERP, M&E platforms, grants management, etc.).
- Partner with vendors to ensure solutions align with user needs and organizational policies.
- Testing and Implementation:
- Participate in testing new systems or system updates to ensure they meet requirements and function as intended, and they support the implementation process.
- Assist in facilitating user acceptance testing (UAT) and coordination of rollouts.
- Communication and Collaboration:
- Communicate effectively with various stakeholders, including business users, technical teams,...