Business Support Analyst Senior - Accounting

About this role

Location San Antonio, Texas; Charlotte, North Carolina

Job ID

R0119637

Date posted

08/12/2026

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Business Support Analyst Senior, you will analyze complex business, financial, and operational data to support business planning, process optimization, and informed decision-making. Leveraging accounting knowledge and an understanding of reconciliation processes, you will identify opportunities to improve end-to-end processes, automate workflows, strengthen controls, reduce risk, and deliver business value through cross-functional collaboration.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Charlotte, NC

Relocation assistance is not available for this position.

What you'll do:

• Develops and maintains an understanding of overall complex business functions with in-depth knowledge of specific areas/functions and related activities.
• Provides expertise in development of business goals and objectives to exploit all distribution channels, leverage use of data, and simplify processes.
• Provides operational support on current complex processes and supports business operations and management in identifying opportunities and solutions to meet curr...