Business Process Lead Analyst (Scrum/Agile) - Evernorth - Remote
Company: The Cigna Group
Location: Remote (Remote)
Salary: $79,000 - $131,600 a year
Type: Full-time
Remote: Yes
Posted: 2026-08-20
About this role
POSITION SUMMARY
We are seeking a highly collaborative, delivery-focused Business Process Lead Analyst to lead Agile/Scrum execution for the Client Readiness Analytics product. This role enables predictable delivery by facilitating Agile ceremonies, improving backlog readiness, removing blockers, strengthening team flow, and helping the team translate business priorities into high-quality analytics and reporting outcomes.
In addition to Scrum leadership, this role supports operational routines across Jira, Confluence, Tableau monitoring, intake tracking, and process improvement to ensure the team can deliver consistently across a high-volume analytics backlog.
Key Responsibilities
Agile Delivery Team Flow
- Facilitate Agile / Scrum delivery for the Client Readiness Analytics product, helping the team translate business priorities into clear sprint goals, executable backlog items, and predictable delivery outcomes
- Facilitate core Agile ceremonies, including daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives
- Partner with the Product Owner(s), stakeholders, and analytics team members to ensure backlog priorities are clear, dependencies are visible, and work is ready for sprint planning
- Help the team identify and resolve blockers, manage carryover, improve flow, and strengthen delivery discipline
- Foster a collaborative, accountable, and continuously improving team environment
Backlog, Jira Sprint Reporting
- Create and maintain sprint structures in Jira Cloud, including story readiness, sprint kickoff, carryover management, backlog hygiene, and sprint closeout
- Support backlog readiness by helping ensure work items have clear intent, acceptance criteria, visible dependencies, and enough detail for planning
- Produce sprint reporting and delivery updates that summarize progress, risks, dependencies, aging work, and upcoming priorities
- Use Agile metrics such as throughput, cycle time, spri...