Business Process Functional Senior Analyst

About this role

Benefits:

• Health insurance

BVA Bears IT Solutions is seeking a Business Process Functional Senior Analyst. This role provides senior-level Tier 2 functional support for U.S. Navy enterprise ERP procure-to-pay operations. This role aligns to the duties currently performed by a senior analyst supporting Materials Management (MM) processes and focuses on hands-on issue resolution, business process analysis, cross-system coordination, and quality review of system changes impacting Purchase Requisition (PR) and Purchase Order (PO) processing.

The position serves as a primary functional support resource working directly with end users, program offices, and technical teams to ensure accurate, timely, and compliant execution of PR/PO business processes across multiple integrated ERP and external systems.

Key Responsibilities

• Provide Tier 2 functional support and ticket triage for ERP Materials Management (MM), including analysis, resolution, documentation, and routing of issues.
• Support Purchase Requisition (PR) and Purchase Order (PO) end‑to‑end business processes across multiple document types and integrated systems.
• Troubleshoot workflow, configuration, and interface issues; research root causes and downstream impacts.
• Coordinate with cross‑functional teams, Tier 2 analysts, and U.S. Navy program managers to resolve cross‑system and cross‑command issues.
• Participate in User Acceptance Testing (UAT), Integrated Process Team (IPT) meetings, and system enhancement reviews.
• Support quality assurance, change management, and functional impact analysis for MM‑related system changes.
• Maintain audit‑ready documentation, knowledge articles, and reference materials to ensure continuity and compliance.

Basic Qualifications

• Experience providing functional support for ERP systems, preferably within Materials Management (MM).
• Knowledge of PR and PO business processes and related workflows.
• Experience analyzing and resolving system issues using t...