Business Operations Mgr

About this role

Job Description
Business Operations Mgr


ServiceNow - West Palm Beach, FL


On-site, Remote


Full-time


Posted 10 hours ago


Job Description
Company Description:


ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.


Job Description:
What you get to do in this role:


Business Operations:

• Track and manage Product Operations headcount.
• Manage and maintain the budget, gather required inputs from leadership team and orchestrate department level reporting with Finance.
• Manage Priority QBR cadence, accompanying deliverables and drive consistency of reporting.
• Assist in organizing strategy and planning sessions and deliverables.
• Manage office and space planning requirements.
• Engage and connect with other operations managers in UTG and beyond as required.
• Be a thought-leader and influencer creating clarity out of ambiguity.

Communications Management:

• Provide guidance and help establish a culture that continuously strives towards best practices and operational excellence, while having fun.
• Drive and evolve our plan for internal employee communications in a timely, relevant and engaging manner.
• Implement thoughtful, innovative and engaging communications that build on and enhance ServiceNow’s purpose, culture, and strategic priorities.
• Produce creative, relevant newsletters, All Hands decks, Now at Work posts, etc., rooted in our priorities; continually experiment with content to drive engagement.
• Identify and recommend creative ideas to improve business operations and communications – be proactive.
• Moderate social channels and constantly work to create authentic and engaging social/digital moments to support our culture.
• Coordinate, ...