Business Operations - Lead Analyst - NORAM

About this role

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

*“Our Business Operations team sits at the center of sales strategy and execution, partnering directly with Sales leadership to drive growth and operational rigor across the region. At FICO, we invest in our people and foster an inclusive culture where diverse perspectives are valued and careers are built. This role offers the opportunity to make a real impact, supporting a high-performing sales organization while growing alongside an experienced and collaborative team."* -Business Operations - Sr. Manager

What You'll Contribute

• Partner closely with regional Sales leadership to support a disciplined, metrics-driven operating cadence including pipeline management, forecasting, deal progression, and facilitating QBRs, with MEDDPPICC consistently applied and reflected in Salesforce.
• Translate complex sales data into executive-level insights, preparing and owning leadership-facing presentations, reporting materials, and performance updates that go beyond surface-level analysis to communicate the reasoning behind the numbers.
• Drive high-impact sales programs including pipeline generation campaigns, sales blitzes, and regional enablement initiatives, owning the operational infrastructure that keeps the team executing effectively.
• Support territory optimization, account planning, annual goal setting, and renewal tracking to help the NORAM Sales organization build a healthy pipeline, protect existing revenue, and achieve its corporate objectives with a particular focus on US Financial Services accounts.
• Support pricing, deal structure review, and approval processes in close partnership with the Sales, Finance, Legal, Product, and PS organizations.
• Serve as a project manager for cross-functional business operations initiatives, maintaining ac...