Business Intelligence Analyst II - Workforce Analytics

About this role

We are seeking a Business Intelligence Analyst II to support our Workforce Strategy & Analytics team in delivering reliable, actionable insights that improve labor planning, scheduling accuracy, and operational performance across Manheim.

In this role, you will build and analyze datasets, maintain core workforce reports and dashboards, and support standardized forecasting and productivity measures. You'll work closely with partners in Operations, HR, and Finance to understand business priorities and translate them into clear reporting and modeling outputs.

This role focuses on strong data preparation, KPI monitoring, and insight delivery-while also providing opportunities to explore AI-assisted analytics and modeling.

This position is ideal for an analyst who is detail-oriented, technically curious, and eager to grow deeper analytical capability within a high-impact Workforce Management environment.

What You'll Do

- Data Preparation, Analysis & KPI Reporting
- Gather, clean, and prepare workforce data from multiple systems.
- Develop and distribute standard and ad-hoc labor reports.
- Maintain dashboards to support KPI visibility.
- Identify trends and summarize insights for business partners.

- Forecasting & Workforce Planning Support
- Support forecasting workstreams by preparing inputs and running standardized models.
- Analyze workforce capacity, schedule coverage, and labor utilization.
- Produce variance analyses to explain performance drivers.

- Utilize AI-Supported Analytics & Automation
- Use AI tools for documenting SQL, summarizing trends, and identifying data anomalies.
- Assist in automated reporting workflows and modeling.
- Collaborate with stakeholders and peers on AI-enabled improvements.

- Cross-Functional Collaboration
- Partner with Operations, Finance, HR, and operational leaders.
- Communicate insights clearly to different stakeholder groups.
- Leverage peer groups ...