Business Development Representative

Responsibilities

The Business Development Representative will identify and engage with prospective transit agencies to qualify leads and build successful partnerships. They will also collaborate with sales and marketing teams to execute account-based strategies and drive pipeline growth.

Requirements

The ideal candidate has 0-3 years of experience and a genuine interest in the public transit industry. Strong organizational skills, strategic communication abilities, and a self-motivated approach are essential for success in this role.

Skills

• Prospect research
• Lead qualification
• Account-based marketing
• Salesforce
• Communication
• Strategic planning
• Relationship building
• Public transit knowledge
• Lead generation
• Collaboration
• AI process development
• CRM management

Benefits

• Medical
• Dental
• Vision
• Retirement with employer match
• Flexible spending account
• Home office setup reimbursement
• Monthly cell/internet reimbursement
• Monthly be well stipend
• Flexible pto
• Equity compensation
• Paid parental leave

About this role

COMPANY DESCRIPTION

Swiftly is on a mission to help cities move more efficiently. We are the leading
transit data platform for agencies to share real-time passenger information,
manage day-to-day operations, and improve service performance. Today, over 200
transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA –
rely on Swiftly to improve on-time performance by up to 40% and increase
passenger information accuracy by up to 50%. The result is better service
reliability, increased ridership, and more efficient transit operations.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to
candidates in most locations across the U.S. as well as Ontario and British
Columbia, Canada. At this time we are unable to provide Visa sponsorship.

BUSINESS DEVELOPMENT AT SWIFTLY

The Business Development team is a critical part of Swiftly’s growth engine,
responsible for identifying and engaging with transit agencies that would
benefit from Swiftly’s platform. Our business development reps do more than just
generate leads. They build relationships built on meaningful conversations. They
conduct detailed research on our prospective customers, develop account-specific
outreach strategies, and collaborate with the sales and marketing team to
execute highly tailored top-of-funnel activities that drive pipeline. This role
is ideal for ambitious individuals passionate about making a tangible impact in
the transit industry while laying the foundation for a career in sales.

THE ROLE

As a Business Development Representative, you will play a pivotal role in
fueling Swiftly’s growth by identifying and engaging with prospective transit
agencies. Your mission will be to uncover opportunities, qualify leads, and set
the stage for successful partnerships between Swiftly and public transit
agencies in North America. You will also work as a bridge between the Marketing
team and the Sales team, effectively turning Sales Qualified Leads (SQLs) into
Sales Qualified Opportunities (SQOs).

WHAT YOU'LL DO

* Prospect Research: Conduct research on prospective customers to identify
their unique challenges and needs. Utilize this research to engage customers
with meaingful insight into their pain, challenges, and organization
objectives.

* Prospect Engagement: Conduct thoughtful outreach via email, phone, and social
media to identify prospective agencies that align with Swiftly’s mission and
solutions.

* Lead Qualification: Use discovery techniques to assess an agency’s needs and
challenges, ensuring a strong fit with Swiftly’s platform.

* Account-Based Marketing: Work with the Sales and Marketing team to develop
account-based plans to strategically target and nurture high-value accounts.

* Collaboration: Partner with Account Executives and Solutions Engineers to
create effective account strategies and support the sales process.

* Conference support: Travel for training purposes and public transit
conferences

* Develop AI Processes: Create AI-driven processes that shape how we approach
business development and maximize efficiency.

* CRM Management: Maintain detailed and accurate records of outreach efforts,
prospects, and lead qualifications in Swiftly’s CRM system (Salesforce).

* Learning & Growth: Stay informed on public transit trends and develop a
strong understanding of Swiftly’s value proposition to effectively
communicate with prospects.

* Lead Generation: Generating high-quality leads that convert into
opportunities for the sales team.

* Transit Industry Knowledge: Developing a robust understanding of transit
agencies’ challenges and positioning Swiftly as the solution.

* Important Metrics: Consistently meeting or exceeding key performance metrics,
such as qualified meetings scheduled, outreach activity levels, SQOs booked,
and pipeline generated.

WHAT WILL SET YOU UP FOR SUCCESS

* Our ideal candidate is a self-motivated learner with 0-3 years experience and
a genuine interest in public transit. 

* You’re excited by Swiftly’s mission to make cities move more efficiently. 

* You’re a strategic communicator who can engage with a wide range of
stakeholders, from frontline staff to senior executives.

* You’re a self-starter with strong organizational skills and attention to
detail.

* You enjoy traveling to conferences and meeting new people.

* You’re eager to grow your career in sales and business development.

PAY RANGE

In accordance with pay transparency laws, please see the approximate salary
ranges below.

These ranges represents the anticipated low and high end of the salary and any
on-target earnings (if applicable) for this position.

Actual salaries will vary and are based on a multitude of non-discriminatory
factors including final role leveling decisions, a candidate’s relevant work
experiences/skills, and geographic location. Salary is one component of
Swiftly’s total compensation package, which also includes stock options,
competitive benefits, 401(k)/ RRSP matching, a fantastic team and culture,
opportunity to have a huge impact, emphasis on professional growth and holistic
wellness, and other perks.

* US: $68,000 - $114,000 USD OTE

* Canada: $89,000 - $119,000 CAD OTE

BEYOND THE SKILLS

We are looking for candidates who are passionate about mobility, sustainability,
or mission-oriented projects that have a significant real-world impact. Ideal
candidates encompass the core values of our company:

Team. Together, we are more effective and better supported

Impact. Drive impact for our customers, our company, and all of our teams

Diversity. See differing perspectives as ways to address our weaknesses and find
new strengths

Communication. Assume others internally and externally have good intentions

Feedback. We share feedback because we want each other to grow professionally
and personally

Growth. Foster personal, professional, and compa...