Business Analyst, Senior - Middle Markets and Small Business

About this role

Your Role

The Strategic Planning & Performance team develops long-term strategies, annual plans, and performance reporting for Middle Markets and Small Business lines of business. The Business Analyst, Senior – Middle Markets and Small Business will report to the Senior Manager, Strategic Planning & Performance. This role requires a strong track record of building trusted relationships with cross-functional partners, developing clear and concise executive or market-facing reporting, and leveraging foundational analytical skills – with a demonstrated appetite to continue deepening analytic capabilities – to deliver actionable insights that support sales performance and growth.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work
In this role, you will:

• Provide complex analytical support through the analysis and interpretation of data in support of cross-functional business operations
• Develop annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives (cost/benefit analysis)
• Develop, prepare, and analyze reports with complex analysis and data for management review, and present to various levels of management
• Define business requirements and provide analysis to increase operational efficiency
• Provide analytical support for multiple, complex cross-functional projects simultaneously; establish work plans and timelines
• Partner with key enterprise partners to formulate data-driven business opportunities that support operational initiatives
• Be passionate about anticipating unrealized problems or dependencies and recommend solutions that solve business problems and keeping user perspe...