Business Analyst - Remote

About this role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Business Analyst will be responsible for providing dedicated support throughout the Optum Health Quality team to drive 4+ Stars performance. This position will be responsible for tracking new and current progress on key strategic initiatives and supporting program and analysis needs throughout the team. The Business Analyst will also be accountable for collecting, consolidating, and hashing through data that is defined and owned by various department subject-matter-experts (SMEs) and/or stakeholders. This individual will be extracting data from various sources to generate and maintain reports, dashboards, and analytical solutions to support and optimize future business decisions. This role will manage projects of medium to high complexity.

You'll enjoy the flexibility to work remotely \* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Research, retrieve, design and deliver organized analytics and reporting
• Review, process, and analyze large amounts of information related to Member Experience outcomes
• Analyze benchmarking data, reports, processes, and measurements related to CAHPS, HOS and Social Determinants of Health metrics
• Evaluate and prioritize data changes and enhancements
• Monitor on...