Business Analyst - People Experience

About this role

Position Title: Business Analyst - People Operations
Department: People Experience

Reports to: AVP Strategy and Talent
Pay Range: $84,000 - $90,000

Location: Remote

*Vibrant Emotional Health’s groundbreaking solutions have delivered high-quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.*

Position Overview:

The Business Analyst assists with the compilation of requirements and influences design choices for technical projects.

Duties/Responsibilities:

• Serve as thought leader for technical business processes and workflows, developing forward-thinking systems prototypes that promote increased efficiency and productivity.
• Partner with other stakeholder teams across programs to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams.
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes.
• Ensure user requirements for new initiatives enable maximum usability.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
• Document data flows and business workflows using visualization tools (Visio, PowerPoint, etc.).
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.
• Serves as a liaison between multiple vendors and internal staff.
• Other duties as assigned.

Required Skills/Abilities:

• Strong working knowledge of ...