Business Analyst I,II,III

About this role

Position Summary
We are seeking a
Property & Casualty Business Systems Analyst
to support and enhance our
Policy Administration systems
. This role will partner with business stakeholders and technology teams to analyze workflows, define requirements, support system enhancements, and resolve production issues that impact critical insurance operations.


This position may be filled at the
BA I, BA II, or BA III level
, depending on the candidate’s experience, skills, and demonstrated ability to work independently, lead initiatives, and influence outcomes. The ideal candidate is detail-oriented, proactive, and comfortable operating in a dynamic, regulated environment with evolving priorities.


Key Responsibilities
Business & Systems Analysis

• Partner with Policy or Claims business stakeholders to understand, document, and analyze current processes, systems, and workflows.
• Elicit, document, and refine business requirements, user stories, and acceptance criteria.
• Translate business needs into clear functional and technical requirements for system enhancements and automation.
• Perform impact analysis to assess downstream effects on systems, operations, and compliance.

Process Optimization & Automation

• Identify opportunities to improve efficiency, accuracy, and user experience within our systems.
• Recommend and document process improvements aligned with regulatory requirements and industry best practices.
• Collaborate with IT, QA, and stakeholders to design and implement sustainable solutions.

Project Delivery & Stakeholder Engagement

• Participate in or lead requirements workshops, discovery sessions, and backlog refinement meetings.
• Manage changing priorities and scope while ensuring requirements remain clear, documented, and approved.
• Support or lead user acceptance testing (UAT), validate solutions, and assist with rollout and adoption.
• Provide clear, timely communication and status updates to stakeholders....