Business Analyst III

About this role

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position is responsible for supporting leadership by analyzing business processes, systems, and technologies to identify opportunities for improvement. The role involves maintaining and configuring various business systems, ensuring their effective operation and alignment with organizational goals.

This role...

• Assists with systems administration tasks for relevant business systems and platforms under supervision.
• Provides support and basic insights on technology updates, referring more complex issues to higher-level experts.
• Serves as the first level of technical support for teams using business systems, addressing routine issues.
• Supports team members with technology-related questions and helps implement standard solutions.
• Performs audits of business systems to ensure compliance, with guidance from senior team members.
• Maintains an understanding of business needs and processes with a focus on how technology supports daily operations.
• Maintains basic knowledge of relevant business operations and assists with project activities as needed.
• Generates routine reports to support operational improvements and tracks performance under the direction of senior staff.
• Supports the evaluation of existing business processes and suggests minor improvements with input from senior staff.
• Assists in implementing operational adjustments as needed, with supervision.
• Provides support to the reporting team in data validation as required.
• Participate in other projects or duties as assigned.

We are interested in speaking to individuals with the following...

• Bachelor's Degree required.
• Five (5) plus years’ experience in data analysis, business operations and software solutions.
• Extensive experience working with large-scale software solutions and systems.
• Or equivalent co...