Business Analyst - Eligibility Systems

About this role

Job Family:

Technology Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

• Business Analysts are responsible for bridging the gap between IT and the business by assessing and improving the organization's processes and systems by analyzing data and identifying improvement opportunities. This includes:

- Elicit, analyze, document, and validate business, policy, technical, and functional requirements.
- Develop and maintain user stories, acceptance criteria, functional specifications, process documentation, and requirements traceability.
- Collaborate with business stakeholders and technical teams throughout discovery, design reviews, and project delivery activities.
- Support backlog refinement, prioritization, and management activities to align solution delivery with business objectives and stakeholder needs.
- Guide teams in the application of Agile principles and practices throughout project delivery, fostering an Agile mindset through team planning, collaboration, and continuous improvement.
- Support Scrum ceremonies, stakeholder engagement, and coordination across project teams.
- Analyze business processes, business metrics, and related data to identify issues, gaps, inefficiencies, and opportunities for improvement and automation.
- Support system testing, user acceptance testing, and data validation activities.
- Maintain system documentation, project documentation, and project metrics.
- Assist in the development and execution of IT strategies that support business goals and assure adherence to project processes, format, and documentation standards.

What You Will Need:

• Bachelor's degree. Additional Four (4) required in lieu of degree.
• Three (3) to Five (5) years of business analysis experience supporting integrated eligibility, Medicaid, SNAP, or related systems.
• Demonstrated experience eliciting, analyzing, documenting, and ma...