Business Analyst

About this role

Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as a Business Analyst. In this role, you will be supporting impactful projects that benefit our country.

The BA will accomplish this through research-gathering and data analysis, presenting a range of data-driven solutions, and thereafter implementing those solutions and optimizations using analytics tools and technologies. Requires the ability to be the liaison between IT and business leadership of the company/customer while enhancing the quality and execution of IT services provided by Planet. Working knowledge of the suite of M365 Cloud Solutions and the ability to clearly present to both a technical and non-technical audience.

### Responsibilities

• Understand the business needs within an M365 environment, to bring value to on-going projects or implementations while helping to direct and support the delivery team execute the agreed upon services.
• Build and deliver polished executive documentation including business requirement documents, user guides, onboarding instructions and other artifacts related to operating on O365 environment.
• They will be conducting interviews with the customer as well as attending workshops/meetings with Planet SMEs to prepare and update the required documentation for the project.
• Gather and document functional and user experience requirements (stakeholder analysis – Identify and analyze stakeholders who may be impacted by the change and access their impact, participation, and needs throughout the business analysis activities)
• Assist in expanding Planet’s portfolio to standardized offerings through the development and documentation of case studies, and playbooks that can be provided to prospects

### Qualifications

• 5 years of experience in supporting Information Technology projects; Bachelor’s Degree with preferred
• Proficiency in Microsoft 365 (O365...