Business Analyst, AIS, Business Analytics

Responsibilities

The Business Analyst will collaborate with stakeholders to elicit, document, and analyze business requirements and workflows. They will also serve as a liaison between business units and technical teams to design, test, and implement effective data-driven solutions.

Requirements

Candidates must hold a bachelor's degree and possess at least 3 years of experience in a business analyst or similar role. Proficiency in requirement gathering, process modeling, and technical documentation is essential for this position.

Skills

• Requirement gathering
• Process modeling
• Business analysis
• Stakeholder communication
• Functional specifications
• Project management
• Data visualization
• Salesforce
• CRM
• System testing
• User acceptance testing
• Process improvement
• Critical thinking
• Problem-solving
• Documentation
• Technical writing

About this role

Responsible for collaborating with various departments and stakeholders to
gather, document, and analyze business requirements, processes, and workflows.
This role will work closely with project managers, developers, and stakeholders
to ensure business data and reporting needs are met and projects are delivered
successfully. Responsible for independently documenting user requirements and
turning them into specifications that can be effectively implemented by AIS
programmers. Responsible for identifying areas for process improvement,
researching and recommending solutions to enhance operational efficiency and
effectiveness, and disseminating results in meaningful ways to multiple
audiences through summary reports, dashboards, and interactive online data
displays built in Advancement’s Quest CRM (an Affiniquest CRM built in
Salesforce) or integrated solutions.

RESPONSIBILITIES

Requirement Analysis and Stakeholder Communications:
•    Responsible for collaborating with business stakeholders to understand
their needs, objectives, and challenges.
•    Independently elicit, document, and analyze business requirements, complex
processes, and workflows.
•    Translate business requirements into clear and concise functional
specifications for technical teams.
•    Serve as a liaison between business stakeholders and technology teams.
•    Communicate complex technical findings, recommendations, and project
updates to technical and non-technical audiences.
Solution Design, Project Management, and Quality Assurance:
•    Collaborate with technology teams to develop strategies and design
solutions that meet business needs.
•    Propose practical and innovative solutions to address business challenges.
•    Ensure that proposed solutions align with the organization's strategic
goals and technological capabilities.
•    Collaborate with project managers to define project scope, objectives, and
deliverables. 
•     Coordinate project planning, estimation, and resource allocation
•    Monitor project progress and identify potential risks or deviations from
the plan. 
•    Identify areas for process optimization and efficiency enhancement.
•    Recommend process improvements and assist in their implementation.
•    Participate in system testing, user acceptance testing, and validation
testing of implemented solutions.
Documentation:
•    Create detailed documentation including business requirements, process
flows, use cases, and user stories and write comprehensive reports, as needed.
•    Maintain accurate and up-to-date project documentation throughout the
project lifecycle.
 

QUALIFICATIONS

REQUIRED EDUCATION AND EXPERIENCE:
1.    Bachelor's degree 
2.    3 years of experience as a Business Analyst or similar role supporting
technology solutions. 
3.    Any appropriate combination of relevant education, experience, and/or
certifications may be considered. 
REQUIRED KNOWLEDGE, SKILLS, ABILITITIES/COMPETENCIES TYPICALLY NEEDED TO PERFORM
THIS JOB SUCCESSFULLY: 
1.    Proficiency in requirement gathering techniques, process modeling, and
documentation.
2.    Experience translating business needs into formal requirements.
3.    Ability to multitask between diverse user groups. 
4.    Superior analytical, critical thinking, and problem-solving abilities.
5.    Experience establishing, documenting, maintaining procedures and
processes, and creating functional and technical documentation.
6.    Excellent organizational and time management skills, including the ability
to manage multiple demands and/or projects simultaneously.
7.    Familiarity with project management methodologies and software development
life cycle. 
8.    Superior presentation and negotiation skills.

PREFERRED QUALIFICATIONS: 

1.    Experience documenting workflows and business process.
2.    Experience creating dashboards using data visualization tools.
3.    Ability to perform a cost/benefit analysis of user requirements and
proposed technical solutions.
4.    Specific experience in a fund-raising, nonprofit, or higher education
environment
5.    Certification in Business Analysis (e.g. CBAOP, CCBA)
6.    Experience with an Affiniquest CRM built in Salesforce or Salesforce

Tulane University is an equal opportunity educator and employer committed to
providing an education and employment environment free of unlawful
discrimination, harassment, and retaliation. Legally protected demographic
classifications (such as a person’s race, color, religion, age, sex, national
origin, shared ancestry, disability, genetics, veteran status, or any other
characteristic protected by federal, state, or local laws) are not relied upon
as an eligibility, selection or participation criteria for Tulane’s employment
or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to
individuals with disabilities throughout the applicant screening process. If you
need assistance in completing an application or during any phase of the
interview process, please contact the Office of Human Resources by phone at
504-865-4748 or by email at hr@tulane.edu [hr@tulane.edu].

About Tulane University

Higher Education · 2-10 employees · headquartered in New Orleans, Louisiana