Business Analyst - Actuarial System and Data

Company: Manulife

Location: Toronto, ON M4W 1E5

Type: Full-time

Level: mid

Posted: 2026-03-09

About this role

The Actuarial System Data and Reporting team is seeking a highly skilled and motivated Business Analyst to join our group. This person will partner closely with the US Reporting Steward and act as a key liaison between the US Actuarial teams and the Global Systems & Data organization to ensure our reporting needs are met.

This role is responsible for managing and tracking change‑management tickets and implementations, supporting prioritization discussions, and partnering with developers to assess business requirements for ongoing system enhancements. It also involves working with data tools such as SQL, QlikView, and Power BI to query the data warehouse, perform meaningful analyses, and develop solutions that strengthen Valuation processes during Quarter‑End and Year‑End cycles. The ideal candidate brings strong project‑coordination and communication skills, a solid understanding of enterprise data structures and data‑warehouse concepts, proficiency with SQL and business intelligence tools, and a passion for improving processes, automating workflows, and generating insights that drive operational excellence.

Position Responsibilities:

  • Serve as a coordination point between Actuarial Associates, business partners, and technical teams, ensuring actuarial data requirements are clearly understood, documented, and translated into actionable technical specifications.
  • Support the change‑management process, including collecting enhancement requests, validating business needs with actuarial collaborators, organizing requirements, and ensuring proper documentation.
  • Manage and track JIRA tickets end‑to‑end, from intake, requirements clarification, and developer assessment through to prioritization, testing, and final implementation, while maintaining clear communication with actuarial teams.
  • Collaborate closely with development teams (ETL, data engineering, reporting, QA) to clarify requirements, and accurate delivery of data solutions.
  • Support SIT (System Inte...

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