Big Data Laser Analyst

About this role

Big Data Laser Analyst

Description -

Job Summary

• We are seeking a highly analytical, business-oriented Data Analyst to support the Print Supplies business. In this role, you will translate consumer and enterprise print telemetry into trusted metrics, dashboards, and actionable insights, with a primary focus on laser printer data. You will partner closely with data engineers and data scientists to improve data reliability, define KPI and metric semantics, and influence cross-functional decisions through clear data storytelling.

Responsibilities

• Own laser print telemetry business insights for the Print Supplies organization, from problem framing and metric definition through analysis, visualization, and executive-ready recommendations.

• Partner with stakeholders to clarify goals, translate business questions into analytical requirements, define critical KPIs, and deliver insights that drive decisions.

• Provide consultative support and ad hoc analyses with clear hypotheses, methods, and assumptions; produce reusable queries, datasets, and shareable outputs with documented limitations.

• Collaborate with internal and external partners to align on telemetry instrumentation, data collection methodology, and platform differences to ensure consistent interpretation across printer platforms.

• Investigate data quality issues (completeness, accuracy, timeliness), perform root-cause analysis across pipelines and sources, and communicate impacts and remediation paths with appropriate caveats.

• Enable self-service analytics by documenting dashboards and KPI definitions, and coach users on correct interpretation and common pitfalls.

• Design and maintain measurement frameworks (e.g., adoption, usage, retention, share, funnel/driver analyses); when applicable, support experiment or pre/post evaluation and interpret results for stakeholders.

• Create clear narratives through written summaries, presentations, and recurring reporting that highlight tren...