Banking Operations Manager

About this role

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Texas Capital is headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano, San Antonio, Chicago, Los Angeles and New York. For more information about joining our team, please visit us at www.texascapital.com.

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and develop a team of Client Service Officers and treasury support professionals.
• Establish performance expectations, coaching plans, and career development opportunities.
• Foster a culture focused on client service excellence, accountability, operational discipline, and continuous improvement.
• Manage staffing models, workload balancing, and resource allocation to support business growth and client needs.
• Drive employee engagement, retention, and succession planning initiatives.

Treasury Client Service Oversight

• Oversee all post-sale treasury management support activities, including onboarding, implementation coordination...