Azure Cloud Engineer

About this role

Who we are

At Cloudticity, our mission is to make every human on earth healthier by enabling healthcare organizations to leverage public clouds such as AWS, Azure, and Google Cloud to deliver modern innovations and key insights. We enable healthcare organizations to be more effective at what they do by providing them with the tools, infrastructure, and guidance to build highly secure, available, and scalable solutions. Our Cloudticity Oxygen™ platform automates the vast majority of managed services tasks. As a result, we provide the most secure, agile, and responsive managed services available to the healthcare industry today. Data, analytics, and predictive forecasting are becoming increasingly important to us as our company reaches its next phase of maturity and reporting requirements.

To support our rapid growth, we are adding an Azure Cloud Engineer to our team. As a customer-centric Cloud Engineer, you will be responsible for the day-to-day cloud operations, responding to customer needs in real-time, while working with customers on solving unique healthcare challenges with innovative solutions. You'll be working with leading healthcare organizations, building the most advanced healthcare systems, and forging new trails with bleeding-edge AI technologies.

Responsibilities include

• Solve customer support requests using industry-leading tools.
• Solve the most challenging customer needs across Azure-hosted environments.
• Ensure customer delight with thoughtful and innovative solutions to customer requests.
• Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues within Azure.
• Design, deploy, and maintain Azure infrastructure including virtual networks, compute, storage, and security services.
• Support Azure governance, policy enforcement, and compliance configurations aligned to healthcare regulatory requirements (HIPAA, HITRUST, SOC 2 Type 2).
• Periodic on-call rotations for 24/7 support requests.
• Conti...