Audio-Visual Project Manager

Responsibilities

The Project Manager oversees the full lifecycle of systems integration projects from point-of-sale to final customer signoff. Responsibilities include coordinating installation logistics, managing project budgets and timelines, and ensuring high-quality system functionality through site visits and technical support.

Requirements

Candidates must have at least 2 years of experience in audio/visual design or project management and possess strong organizational and communication skills. A secondary diploma is required, while a bachelor's degree and PMP certification are preferred.

Skills

• Project management
• Audio-visual systems
• Systems integration
• Blueprint reading
• Technical documentation
• Customer communication
• Problem solving
• Time management
• Budget management
• Installation logistics
• Change order management
• System training
• Project planning
• Site visits
• Technical troubleshooting

About this role

Position Summary

Summary
This position is responsible for overseeing the successful completion of Systems
Integrations projects from point-of-sale through completion and customer
signoff.
 
Hybrid 75k-85k

Essential Functions
• Communicate efficiently and effectively between internal and external
customers.
• Attend in-person project management and onsite project related meetings as
necessary.
• Perform site visits on projects, as outlined in the PM manual, to verify Scope
of services, equipment list accuracy, and site conditions/readiness to ensure
proper installation and systems functionality.
• Develop project plan(s) in conjunction with the project team with the goal of
delivering a successful installation within the goals of project timeline,
budget, and other project success indicators.
• Facilitate customer Change Orders.
• Coordinate and/or verify installation logistics.
• Solve problems in a calm and orderly fashion as they arise to ensure quality
and satisfaction. Follow up with the customer to make sure that the problem was
solved appropriately.
• Aid Sales Engineers, Sales Representatives, Systems Integration Sales Support
staff, other Project Managers, and Installers as required by each project.
• Provide Systems Installers all necessary information to complete equipment
installation, including a handover meeting prior to the start of each
installation.
• Review completed projects, making sure that the project is completed
accurately and to the customer’s satisfaction.
• Answer or facilitate the answer to technical questions and concerns on current
and completed System Integration installations.
• Provide Sales Support Staff and Management with up to date project billing
information and project status updates.
• Verify and coordinate the creation and/or updating of all relevant project
closeout documentation (as-builts, user-guides, signoffs, etc.) at project
completion.
• Provide basic system training to customers as needed.
• Update project tracker and other internal measurable documents.
• Recognizing and channeling potential future sales opportunities.

Qualifications
• Excellent organizational skills.
• Exceptional time management and prioritization skills. Ability to effectively
manage multiple projects and timelines simultaneously.
• Ability to communicate clearly in written and verbal form. Ability to write
clear and timely emails.
• Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups
of managers, clients, customers and the general public.
• Ability to work under pressure with minimal supervision, while additionally
demonstrating expertise in handling difficult or escalating situations in a calm
and professional manner.
• Ability to calculate figures and amounts such as discounts, interest,
commissions, proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid
conclusions.
• Ability to read and mark-up blueprints of installation projects. Ability to
interpret an extensive variety of technical instructions in mathematical or
diagram form and deal with several abstract and concrete variables.

Required Education & Experience
• Secondary diploma required, Bachelor’s degree is preferred.
• PMP Certification a plus. Candidates will be expected to pursue PMP
certification as a condition of any employment offer for this position.
• 2 years’ related experience and/or training in audio/visual design or full
life-cycle project management.
o An equivalent combination of education and experience totaling five years may
be substituted for the degree.
• Knowledge of audio/video systems to include video (projection, production,
switching and distribution methods)

#bhp

About Bluum

IT Services and IT Consulting · 501-1,000 employees · headquartered in Saint Paul, MN · founded 1946