Associate Project Manager (Implementation)

About this role

• As we continue to revolutionize the commercial real estate industry, we’re hiring an Associate Project Manager - Implementation to join our team. This is an entry-level role built for someone ready to take things on and grow fast
• You’ll be embedded in a fast-moving implementation org, supporting clients and internal teams through onboarding, approval, and early adoption
• You’ll work cross-functionally to ensure a seamless experience from pre-sale through ongoing support, and you’ll do it with an AI-first mindset, leaning on modern tools to work smarter, not harder
• Drive Efficiency with AI - Approach every task with an AI-first mindset. Look for opportunities to leverage AI & Automation Tools to automate data collection, streamline workflows, and reduce manual lift
• Project Execution Partnership - Partner on projects to plan, schedule, and manage project timelines from kickoff through portfolio go-live. Facilitate recurring project management meetings, build bespoke implementation plans tailored to client goals, and ensure each project lands on time, within scope, and against the right outcomes
• Handle Varied Scope - Move between data onboarding, client-specific implementation plans, and internal projects without losing momentum. You’ll juggle multiple priorities and know when to ask for help versus push through
• Cross-Functional Collaboration - Work closely with Sales, Solutions, Customer Success, and Support to ensure a consistent client experience from pre-sale through ongoing support
• Develop Toward Client Mastery - Actively participate in internal team strategy and project management meetings to hone “VTS Best Practices” toward managing client expectations and milestones, with a clear path to owning your own accounts
• What Success Looks Like:
• First 6 months: You’ve shadowed senior IMs across the full implementation lifecycle, taken ownership of data onboarding for at least one client, and built or contributed to at least one AI-driven workflow that...