Associate Product Manager

Company: HM Revenue & Customs

Location: Newcastle upon Tyne (Remote)

Type: Full-time

Remote: Yes

Posted: 2026-11-02

About this role

## Details

### Reference number

485465

### Salary

£45,544 - £49,523

External applicants will join on the pay band minimum.

A Civil Service Pension with an employer contribution of 28.97%

GBP

### Job grade

Senior Executive Officer

### Contract type

Permanent

### Business area

HMRC - CDIO - CDPO - Customer Engagement

### Type of role

Digital

### Working pattern

Flexible working, Full-time, Job share, Part-time

### Number of jobs available

2

## Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

## Location

Manchester, Newcastle Upon Tyne - Benton Park View, Glasgow, Edinburgh, Leeds


Please note that due to workforce controls, Newcastle is only available to existing HMRC staff in this location.

## About the job

### Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

This is an exciting opportunity to join HMRC’s Chief Digital Product Office within the Digital Communications Services team, which manages HMRC’s inbound communication channels and services.

### Job description

As an Associate Product Manager, you will support the delivery and continuous improvement of HMRC’s inbound scanning and digital communication services. You will work with multidisciplinary teams, stakeholders and suppliers to understand user and organisational needs, prioritise improvements and help deliver accessible, effective digital services.

You will have the opportunity to work on complex, high-profile services during a period of significant transformation, helping to shape enhancements and improvements to live services.

You will work with colleagues ac...

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