Associate Product Manager
Company: HM Revenue & Customs
Location: Newcastle upon Tyne (Remote)
Type: Full-time
Remote: Yes
Posted: 2026-11-02
About this role
## Details
### Reference number
485465
### Salary
£45,544 - £49,523
External applicants will join on the pay band minimum.
A Civil Service Pension with an employer contribution of 28.97%
GBP
### Job grade
Senior Executive Officer
### Contract type
Permanent
### Business area
HMRC - CDIO - CDPO - Customer Engagement
### Type of role
Digital
### Working pattern
Flexible working, Full-time, Job share, Part-time
### Number of jobs available
2
## Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
## Location
Manchester, Newcastle Upon Tyne - Benton Park View, Glasgow, Edinburgh, Leeds
Please note that due to workforce controls, Newcastle is only available to existing HMRC staff in this location.
## About the job
### Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
This is an exciting opportunity to join HMRCs Chief Digital Product Office within the Digital Communications Services team, which manages HMRCs inbound communication channels and services.
### Job description
As an Associate Product Manager, you will support the delivery and continuous improvement of HMRCs inbound scanning and digital communication services. You will work with multidisciplinary teams, stakeholders and suppliers to understand user and organisational needs, prioritise improvements and help deliver accessible, effective digital services.
You will have the opportunity to work on complex, high-profile services during a period of significant transformation, helping to shape enhancements and improvements to live services.
You will work with colleagues ac...