Assistant Community Manager

Responsibilities

The Assistant Community Manager supports property operations by managing rent collection, resident relations, and financial reporting. They also coordinate move-ins, handle maintenance requests, and assist with leasing activities to meet community occupancy goals.

Requirements

Candidates must have a high school diploma or GED and at least one year of experience in bookkeeping, accounting, or a related financial field. Proficiency in Microsoft Office and a strong customer-service mindset are required for this role.

Skills

• Bookkeeping
• Accounting
• Financial reporting
• Leasing
• Rent collection
• Resident relations
• Customer service
• Microsoft Office
• Property management software
• Fair housing laws
• Communication skills
• Data entry
• Maintenance coordination
• Sales
• Conflict resolution

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with employer match
• Paid time off
• Paid holidays
• Paid maternity leave
• Paid parental leave
• Employee housing discount
• Cell phone stipend
• Life insurance
• Short-term disability
• Long-term disability
• Mental wellness program
• Perks at work discounts
• Professional development support

About this role

Description
Avenue C Apartments | Billings, MT | Full-time, on-site
$17.00-$19.00 per hour + Commissions | Monday-Friday 9am-6pm

Roundhouse is hiring an Assistant Community Manager at Avenue C Apartments. You'll work alongside the Community Manager on leasing, rent collection, resident relations, and financial reporting, and build the skills to run a property of your own. The role includes a zero-cost employee medical plan, a 401(k) match, and an employee housing discount.

You're the reason it all runs smoothly.
You keep the details straight: accounts current, residents heard, move-ins seamless. If you want to learn multifamily property management end to end and grow into leadership, we want to meet you.

What you'll own
Collect and post rent, manage resident ledgers, issue late notices, and assist with collections and write-offs
Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting
Respond quickly and professionally to resident questions, concerns, and complaints
Track maintenance requests and keep work orders moving to completion
Handle lease renewals, violations, and notices in line with company policy
Support leasing by giving tours, processing applications, and preparing leases
Assist with invoices, occupancy and delinquency tracking, and monthly and annual financial reporting
Keep resident files and CRM records accurate
Drive community goals for occupancy, renewals, turn times, and a rental closing ratio of at least 35%
Support marketing, outreach, and the occasional resident event
Follow Fair Housing laws, safety procedures, and company policy

What you bring
High school diploma or GED
1+ year of bookkeeping, accounting, or related financial experience
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint)
Working knowledge of property management laws and regulations
A real customer-service mindset and strong communication skills
A desire to lead, on your team and in your community

A leg up if you have
1+ year of onsite multifamily or apartment experience
2+ years of sales or leasing experience
Experience with Yardi Voyager, RentCafe, Appwork, or similar property management software

Pay and benefits
$17.00-$19.00 per hour, based on experience, skills, and qualifications
Medical (including a zero-cost employee plan), dental, and vision
401(k) with employer match
Paid time off plus 9 paid holidays
Paid maternity and parental leave
Employee housing discount and cell phone stipend
Company-paid life insurance, plus short- and long-term disability options
Mental wellness program and Perks at Work discounts
Professional development support, peer recognition, and years-of-service awards

About Roundhouse
Our mission is putting humanity into housing. Since 2008 we've grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and developing people who want to lead.

Our culture
One Team: We put people first, work with humility, and celebrate wins together.
Self-Starter: We take initiative, own outcomes, and push ideas forward with energy and purpose.
Forward Thinker: We stay curious, embrace change, and explore better ways to serve our residents and partners.
Commitment to Excellence: We set high standards, double-check details, and take pride in doing the work right.

Ready to grow into your next role?
If you want to master the business of property management and join a team that looks out for each other, apply today.

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply.

About ROUNDHOUSE COMMUNITIES LLC

Real Estate · 201-500 employees · headquartered in Boise, Idaho · founded 2008