Area Sales Operations Manager

About this role

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.


As an
Area Sales Operations Manager
at Flix you will oversee sales locations in the Southern Region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels.


This position is open to candidates residing in GA, FL, AL, MS, SC, AR, LA, TN, KY, NC
About The Role

• Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience
• Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance
• Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements
• Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels
• Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed
• Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development
• Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships

About You

• Excellent written and verbal communication skills with the ability to engage at various levels of management
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment
• Strong problem-solving and decision-making skills, ensuring efficiency and compliance
• Experience with bus terminal operations is preferred but not required
• Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization
• A proactive approach to improving regional operations, driving KPIs...