AI Orchestration Engineer

About this role

Job Title: AI Orchestration Engineer

Location: Atlanta, GA (Onsite Preferred) | Open to Remote

Duration: Long Term Contract

Department:
Supply Chain Information Technology

Reports To:
Director, Supply Chain IT / Enterprise Architecture

About the Role:

• We are seeking a highly skilled AI Orchestration Engineer to join our Supply Chain IT organization.
• In this role, you will design, build, and operate AI orchestration pipelines that connect enterprise platforms - including Oracle ERP, ServiceNow (SNOW), and a broad ecosystem of supply chain applications - into intelligent, automated workflows.
• You will be the technical bridge between AI/ML capabilities and enterprise integration, ensuring orchestrated agents and models deliver real business value across procurement, logistics, inventory, and fulfillment domains.

Key Responsibilities:

AI Orchestration & Pipeline Engineering:

• Architect and implement multi-agent and single-agent AI orchestration frameworks (e.g., LangChain, LangGraph, AutoGen, CrewAI, or custom) to automate Supply Chain IT workflows end-to-end.
• Design agentic pipelines with tool-use, memory, and reasoning loops that interface with Oracle SCM/ERP, ServiceNow, and third-party supply chain platforms.
• Build and maintain prompt engineering strategies, chain-of-thought patterns, and retrieval-augmented generation (RAG) pipelines tuned for supply chain data and documents.
• Evaluate and select orchestration tooling and LLM providers (OpenAI, Anthropic, Azure OpenAI, Google Vertex AI, open-source) based on use case fit, performance, and cost.

Enterprise Integration:

• Develop and maintain integrations between AI orchestration layers and enterprise systems including Oracle E-Business Suite / Oracle Cloud SCM, ServiceNow ITSM/ITOM, and WMS/TMS/MES platforms.
• Design and implement API gateways, event-driven connectors, and middleware (REST, SOAP, GraphQL, gRPC, Kafka, MQ) to feed real-time data into orchest...