Administrative Assistant - Front Desk

Responsibilities

Provide front-desk coverage by greeting visitors, managing calls and deliveries, and handling office supplies and rental verifications. Support property management operations by responding to tenant inquiries, tracking maintenance requests, assisting with payments and records, coordinating inspections and move-ins or move-outs, and updating property management software.

Requirements

A high school diploma or equivalent is required; an associate or bachelor's degree in business administration, real estate, or a related field is a plus. The ideal candidate has administrative or receptionist experience, preferably in property management or real estate, proficiency with Microsoft Office, strong customer service and organizational skills, and the ability to manage multiple tasks independently and collaboratively.

Skills

• Customer Service
• Time Management
• Problem-Solving
• Organization
• Attention To Detail
• Prioritization
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Property Management Software
• Yardi
• Tenant Communication
• Administrative Support
• Recordkeeping
• Invoicing
• Payment Tracking

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Flexible Spending Account
• Voluntary Life Insurance
• Accidental Death And Dismemberment Insurance
• Short-Term Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k) Match

About this role

Description
Who We Are:
INH Properties is a rapidly growing full-service real estate company that excels in property management and real estate development for multifamily apartment communities. INH Properties has been in business for over 40 years and currently manages 8,000+ units across Minnesota and Iowa.

What We're Looking For:
INH Property Management is seeking a full-time Administrative Assistant - Front Desk to join the team. The ideal candidate will provide administrative support for daily operations, ensuring efficient office management, client communication, and property-related tasks. In addition, because you’ll be the initial contact for customers and clients, to have excellent customer service skills, and be a problem-solver.

Job Description: (Including but not limited to the following)
Front Desk
Greet visitors, determine purpose of visit, and direct them appropriately
Answer, screen, and transfer incoming calls
Collect, sort, and distribute mail and deliveries
Order, track, and manage office supplies
Submit rental verifications
Administrative Assistant
Provide administrative assistance to the Property Manager, ensuring smooth day-to-day operations of the property management office.
Handle tenant inquiries via phone, email, and in-person, addressing concerns or directing them to the appropriate department or person.
Record and follow up on maintenance requests, ensuring timely resolution and ensuring tenants and contractors are kept informed.
Assist with invoicing and payment tracking, including rent collection, account reconciliations, and processing vendor payments.
Maintain organized files for all property-related documents, including tenant files, lease agreements, maintenance records, and financial reports.
Assist in scheduling property inspections, showings for prospective tenants, and move-in/move-out coordination.
Input data related to leasing activity, tenant status, and property conditions into property management software.
Requirements
Who We Are Looking For (Ideal Candidate):
High school diploma or equivalent.
Associate or bachelor’s degree in business administration, real estate, or a related field is a plus.
Previous administrative assistant or receptionist experience, preferably in property management or real estate.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Familiarity with property management software (Yardi).
Excellent Customer Service and Time Management skills.
Ability to take initiative and to problem solve.
Strong organizational and attention-to-detail skills, with the ability to effectively prioritize and manage multiple tasks simultaneously.
Ability to work independently and in a team setting.
Working Conditions:
Hourly
Full Time expected to work 40 hours a week.
The schedule is Monday-Friday onsite in Waite Park, MN.
Benefits & Perks:
Our full-time employees are eligible for these benefits and perks:
Medical, dental, and vision insurance including HAS and/or FSA
Voluntary Life, AD&D, and Short-Term Disability insurance available
Competitive PTO
Paid Holidays
401k Match
Why INH Properties?
Be a part of a dynamic and supportive team
Opportunity for growth and advancement
Engage in meaningful work that impacts our community
Join our team and make a positive impact on the lives of our residents!
INH Property Management is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

About INH Property Management

Real Estate · 201-500 employees · headquartered in Waite Park, Minnesota · founded 1981